United Water Restoration Charlotte

Senior Project Manager – Large Loss Reconstruction
United Water Restoration Group of Charlotte
Location: Charlotte, NC | Full-Time | In-Person

About Us
United Water Restoration Group of Charlotte is one of the region's fastest-growing restoration companies, specializing in water, fire, and mold damage restoration, reconstruction, and contents restoration.

Under new ownership since April 2025, we have expanded significantly, growing from approximately 11 employees to more than 35 team members while investing heavily in our people, systems, equipment, and operational capabilities.

We are building a best-in-class restoration company with a strong reputation for quality, responsiveness, accountability, and customer service. Our guiding principle is simple: Do right BY the customer.
As we continue to expand our reconstruction division, we are seeking an experienced Senior Project Manager – Large Loss Reconstruction to join our team.

The Opportunity
This is a high-impact position for an experienced construction professional who thrives on managing complex projects, building relationships, and delivering exceptional results.

The Senior Project Manager will oversee large residential, multifamily, and commercial reconstruction projects, with a particular emphasis on major fire losses and insurance-related rebuilding.

The ideal candidate has extensive experience in insurance restoration, understands the complexities of large-loss reconstruction, and is comfortable independently managing projects from initial scope development through final completion and collection.

We are looking for someone who takes ownership, communicates proactively, and treats every project as if it were their own business.

Key Responsibilities
Project Management & Execution

• Independently manage multiple large-loss reconstruction projects from initial assessment through final completion.
• Oversee residential, multifamily, and commercial fire and property damage reconstruction projects, including projects exceeding $500,000.
• Develop and manage project schedules, budgets, scopes of work, and subcontractor assignments.
• Coordinate subcontractors, vendors, inspectors, and other project stakeholders to ensure timely, high-quality execution.
• Conduct regular site visits, monitor construction progress, and proactively resolve project challenges.
• Ensure compliance with applicable building codes, permitting requirements, and company quality standards.

• Prepare, review, and manage detailed reconstruction estimates using Xactimate.
• Work directly with insurance adjusters and carriers to negotiate scopes, supplements, and pricing.
• Maintain accountability for project budgets, gross profit margins, and financial performance.
• Manage subcontractor pricing, material costs, change orders, and project profitability.
• Coordinate billing milestones, progress payments, recoverable depreciation, and final collections.

• Serve as the primary point of contact for property owners, insurance representatives, and other stakeholders throughout the reconstruction process.
• Provide consistent, proactive communication regarding project schedules, progress, and expectations.
• Navigate challenging customer situations professionally and effectively.
• Build strong working relationships with subcontractors, adjusters, and property management professionals.
• Deliver an exceptional customer experience throughout what is often a difficult and stressful time for our clients.

• 5+ years of construction project management experience, preferably in insurance restoration or large-loss reconstruction.
• Demonstrated experience managing complex residential or commercial reconstruction projects.
• Strong understanding of construction sequencing, subcontractor management, budgeting, and scheduling.
• Experience working with insurance carriers, adjusters, and property owners.
• Proficiency with Xactimate or significant experience with insurance restoration estimating.
• Strong financial acumen and understanding of project-level profitability.
• Excellent communication, organization, and problem-solving skills.
• Valid driver's license and ability to travel throughout the greater Charlotte region.

• Experience managing major fire reconstruction projects.
• Experience with multifamily, commercial, or large residential property losses.
• General contractor or restoration industry background.
• IICRC certifications or relevant construction industry credentials.
• Established relationships with subcontractors and trades throughout the Charlotte market.

• Competitive compensation package commensurate with experience.
• Performance-based bonus opportunities tied to project execution and profitability.
• Company vehicle or vehicle allowance.
• Health insurance and employee benefits.
• 401(k) retirement plan with company matching.
• Paid time off.
• Opportunity for professional growth and advancement within a rapidly expanding organization.
• Direct access to company leadership and the ability to make a meaningful impact on the business.

Why Join United Water Restoration Group of Charlotte?

We are not looking to simply fill a position. We are looking for a long-term team member who wants to help build something exceptional.
Our company offers the entrepreneurial environment of a locally owned business, backed by the resources and brand recognition of a national restoration organization.
You will have the opportunity to manage meaningful, challenging projects, work with an ambitious and supportive leadership team, and play a critical role in the continued growth of our reconstruction division.
If you are an experienced reconstruction project manager who takes pride in your work, values accountability, and wants to be part of a company that is investing aggressively in its future, we would love to hear from you.
Apply today to join United Water Restoration Group of Charlotte.